The City Bank Limited

The Bank

• The City Bank is one of the oldest private Commercial Banks operating in Bangladesh. City Bank is one of the largest corporate banks in the country with a current business model that heavily encourages and supports the growth of the bank in Retail and SME Banking.
• The bank currently has 97 online branches and 10 SME service centers
• The Bank received most coveted Asian Banker's "The Strongest Bank in Bangladesh 2010"award
• Finacle is being used for conventional banking and 'Ababil' is being used for Islamic Banking operation.

Product & Services:

• Corporate & Investment Banking
• Retail Banking (including Cards)
• SME Banking; &
• Treasury & Market Risks

Requirements:

• City bank being one of the most dynamic private sector Banks in the country wanted to have a robust Core Islamic Banking System to run in parallel with Finacle which has been in use as their core system for conventional banking operation.
• They also wanted to have the solution form a company having superb support and servicing facility through on site and 24/7 off-site call centre facility
• In search of such a robust and centralized solution City Bank found Ababil as a perfect match to their requirements.

Solution:

• In search of such a robust and centralized solution for its Islamic Window operations, City Bank found Ababil as a perfect match to their requirements. The City bank opted for such a local solution for quick customer support and quick localization for Islamic Banking.